Frequently Asked Questions

  • Does Disney Cruise Line Offer Behind-the-Scenes Tours of the Ship?

    If you’re hoping to tour the inner workings of a Disney Cruise ship — the bridge, engine control room, crew corridors, laundry facilities, or backstage areas, the short answer is no. Disney Cruise Line does not offer true behind-the-scenes tours to guests.

    What Disney does offer is a walking tour of the guest-accessible areas of the ship. It’s usually about an hour long, led by a Cast Member, and focuses on the design, theming, and storytelling that go into each space. You’ll learn why certain colors, art, and architectural details were chosen, and you’ll hear fun facts about how the ships were built and laid out. It’s a great overview, but it stays completely within the normal public areas.

    This means you won’t visit the bridge, crew-only decks, engineering spaces, galley back-of-house, or anything operational. Those locations are off-limits for safety, security, and regulatory reasons.

    However, there are parts of the ship that give you a peek at its working heart, especially on older vessels like the Disney Dream. On Deck 4, you can walk the full wraparound promenade, and at the forward section you’ll see the large reinforced areas where the heavy mooring lines and anchor machinery connect to the ship. It’s not a tour of the engine room, but it’s the closest you’ll get to seeing some of the ship’s mechanical structure up close.

    So while Disney doesn’t offer a backstage tour in the traditional cruise-industry sense, the walking tour is still a fun, free way to learn more about the ship you’re sailing on, as long as you know what to expect.

  • Should I Buy a MagicBand+ / DisneyBand+ for My Disney Cruise?

    MagicBands on Disney Cruise Line can be super convenient, but whether you need one is another story. Here’s what they actually do — and when it’s worth buying one (or not).

    What MagicBands Do on a Disney Cruise

    MagicBand+ and DisneyBand+ (they’re the exact same thing with different names) work on Disney ships for:

    • Kids Club check-in and check-out
    • Accessing your stateroom
    • Buying drinks and merch onboard
    • Triggering special effects, like lighting up during fireworks
    • Link shipboard photos

    They’re also fully waterproof, so you can swim, snorkel, or hit the AquaMouse without worrying about your room key getting soaked.

    But you STILL need your Key to the World (KttW) card

    This is a big one. Even with a MagicBand+, you must carry your Key to the World card to:

    • Get off the ship in port
    • Get back on the ship
    • Show ID at security and gangways

    So the DisneyBand+ doesn’t replace the card instead it just makes life easier while onboard.

    Do you need one for the kids club?

    No.
    If your child goes to the Oceaneer Club or Lab and you don’t have a MagicBand, Disney will loan your child a band for the cruise at no charge. You just return it at the end or pay a $25 fee.

    Some families prefer to use their own MagicBands so all the kids are matching and the bands feel more personal, but it’s not required.

    The downsides

    DisneyBands look cool, but there are a couple of small annoyances:

    • To charge drinks or snacks, Cast Members sometimes need to take the band back to their scanner behind the bar.
    • They can get pricey, especially if you’re buying for the whole family.
    • You still have to carry your Key to the World card for ports.

    A simple lanyard is the alternative many cruisers prefer, especially for kids.

    Why some people still buy them

    If you love the convenience, tapping into your room, kids club, and onboard purchases, the MagicBand is genuinely helpful. And if your child tends to lose things, wearing a band is way easier than keeping track of a card.

    Plus, if you order through your Disney Cruise Line DisneyBand preorder link, you get:

    • Free custom engraving inside the band
    • Exclusive cruise-themed designs
    • Free shipping (US only)
    • The ability to select a band for each person once their accounts are linked to the reservation

    Not all ShopDisney designs appear in the cruise portal, but the cruise-exclusive bands are a fun perk.

    So… should you buy one?

    You don’t need a MagicBand to have a great cruise. The ship gives your child a temporary band if needed, and a lanyard works perfectly for Key to the World cards.

    Buy one if:

    • You love the convenience
    • You prefer not to juggle a card
    • Your kids like wearing theirs
    • You want the cruise-exclusive designs

    Skip it if:

    • You’re trying to keep costs down
    • You don’t mind using a lanyard
    • You only care about practical function, not the novelty
  • Fun Ways to Surprise Your Kids With a Disney Cruise

    Telling your kids you’re going on a Disney Cruise might be one of the most magical surprises you’ll ever pull off and families have come up with some seriously adorable ways to reveal the big news. Whether you want something simple or something Pinterest-level elaborate, here are the most popular (and most heart-melting) ideas.

    1. The Classic: A Character Phone Call from Mickey

    This is the #1 way families surprise their kids. You can schedule an official Mickey Mouse character call for a specific time, gather the whole family, put the phone on speaker, and watch your kids’ faces light up as Mickey announces the cruise. It’s simple, free, and unforgettable.

    2. Disney Pajamas or DisneyBand+ Reveal

    Another sweet way to break the news is by giving your kids a small Disney gift:

    • Matching Disney pajamas,
    • A DisneyBand+ with a cruise-themed design,
    • Or a little bag of nautical Mickey goodies.

    Tell them, “You’ll need these for something special…” and let them figure it out, or reveal it yourself.

    3. Treasure Hunt or Clue Kits

    Many parents buy printable reveal kits from Etsy and hide the clues around the house. Kids gather each piece until the final clue spells out:
    “We’re going on a Disney Cruise!”
    This is perfect for kids who love puzzles, mysteries, or scavenger hunts.

    4. The Bathtub Boat Surprise

    Put a toy cruise ship in the bathtub and tape photos of your kids onto the deck. When they go in for bath time, they find “themselves” sailing on a Disney ship.

    5. DIY Puzzle Reveal

    Buy a blank puzzle and write the announcement right on the pieces:
    “Surprise! We’re going on a Disney Cruise!”
    Give it to your kids to assemble and watch the realization hit one piece at a time.

    6. The “Morning Of” Reveal

    If your kids are inquisitive (aka… they interrogate everything), sometimes the easiest surprise is no planning at all. Wake them up on the morning of the cruise, hand them their backpacks, and say,
    “Get dressed, we’re going somewhere magical.”
    You get maximum shock factor with zero buildup.

    7. Build the Excitement After You Tell Them

    Once the secret’s out, the real fun begins:

    • Watch YouTube ship tours
    • Take a virtual walkthrough of your specific ship
    • Let them pick activities they’re excited about
    • Explain fish extenders and pixie dusting
    • Show them what Castaway Cay or Lookout Cay looks like
    • Start a countdown chain

    Half the joy is in the anticipation.

  • Can You Bring a USB Hub or Extension Cord on a Disney Cruise?

    If you’re packing for a Disney Cruise and wondering whether you can bring something to help charge all your devices, the rules are very clear but also a little confusing at first glance.

    Disney Cruise Line does not allow anything that functions like an extension cord or power strip. Their prohibited items list specifically includes extension cords, power strips, multi-plugs, and surge protectors. These are banned because they can create fire hazards in staterooms.

    However, here’s the part many first-time cruisers don’t realize:
    USB hubs are completely allowed, even if they have a short cord attached.

    The key difference is that a USB hub only distributes USB power. It does not provide extra electrical outlets for three-prong plugs, which is what Disney is trying to prevent. So a small USB hub that lets you charge phones, tablets, watches, or cameras is totally fine to bring.

    An extension cord with a standard outlet (the kind you’d plug a lamp, hair tool, or laptop charger into) is not allowed and will usually be pulled out during security screening.

    So if your family travels with multiple devices, definitely pack a USB hub. It’s one of the most useful things you can bring, and it keeps everyone from fighting over the one outlet near the bed, just make sure it’s USB-only and doesn’t add any actual plug outlets.

  • Disney cruise: what extra things should I pack?

    Packing for a Disney Cruise is mostly straightforward, but a few smart extras can make your trip feel smoother and less cluttered. Think of these as the tiny upgrades that seasoned cruisers swear by — the things you don’t realize you need until you’re already onboard wishing you had them.

    Room Essentials

    Your stateroom becomes your little home at sea, so a few simple additions go a long way in keeping things organized. Clothes pins are surprisingly useful since each cabin has a pull-out clothesline in the shower, but swimsuits tend to slip without clips. Magnetic metal hooks are another must-have because the cabin walls are metal, which means you can instantly add hanging space for hats, backpacks, jackets, and lanyards without cluttering surfaces.

    The cabin feels much more manageable if you bring a pop-up laundry hamper or even just a pillowcase to corral dirty clothes. And to keep the small bathroom from becoming a disaster zone, a hanging toiletry bag is perfect as it keeps everything visible, dry, and off the counter.
    One of the most fun room traditions is bringing door magnets. Decorating your stateroom door is a whole Disney Cruise subculture, and exploring the hallways to see everyone’s creativity is genuinely one of the joys of the trip. We add a new one every cruise, and it has become a running tradition.

    Food & Drink Helpers

    A reusable drink cup with a lid is one of the most useful things you can bring. The pool deck drink stations only offer small cups, and you’ll be refilling constantly unless you have something bigger. A lidded cup also makes it easy to carry water or soda around the ship without spills.

    For snacks, bring a Disney popcorn bucket from the parks if you have one. You can refill it onboard for just a few dollars, which is perfect for movie nights, deck parties, and those late-night “I just need something salty” moments.

    Clothing Extras

    It can be warm outside and surprisingly chilly inside the ship, so pack a light sweater or jacket even if you think you won’t need it.

    And don’t forget pirate attire for Pirate Night. It doesn’t have to be elaborate, even simple accessories or a bandana help you join the fun, and the photos are way better when you’re dressed up even a little.

    Out-and-About Gear

    When you head onto Castaway Cay or visit ports, you’ll want a few things that make adventuring easier. A waterproof phone case is a lifesaver around beaches and pools. And a handful of Ziploc bags in different sizes always come in handy for wet swimsuits, sandy items, snacks, or anything small you need to keep dry.

    Also, bring a few small bills for room service tips, the porters, and quick expenses in port. It’s one of those things you don’t think about until you need them.

    Charging & Tech

    Disney cabins have limited outlets and they do not allow power strips, but multi-port USB hubs are allowed. Bringing one means everyone’s devices can charge at the same time without fighting over the single outlet next to the bed. It’s such a small item, but it makes a huge difference.

  • How Does the Royal Caribbean Adventure Ocean Kids Club Work?

    Royal Caribbean’s Adventure Ocean (often shortened to “AO”) is one of the best kids clubs at sea, but if it’s your first time cruising, the setup can feel a little mysterious. Here’s exactly how it works so you and your kids know what to expect.

    Getting Signed Up

    On embarkation day, head down to the Adventure Ocean area during their open house hours. This is when you’ll meet the staff, fill out paperwork, set permissions (like whether your child can check themselves out), and get your kids familiar with the space.
    Pro tip: take a photo of the weekly schedule posted at the entrance. The times also appear in the app, but reception can be spotty on board.

    Age Groups & How Sessions Work

    Adventure Ocean is divided into age-appropriate programs:

    • Royal Babies & Tots Nursery (6 months to 36 months)
    This is the only paid childcare option. Prices vary by ship, but it’s usually around $6 per hour during the day and $8 per hour at night. Reservations are required, and you can book short blocks in advance.

    • Ages 3–5, 6–8, and 9–11
    These groups operate similar to a day camp. Your kids are grouped by age, and the spaces are secure so only parents/guardians can check them in or out unless you give special permission.

    For ages 9–12, kids can check themselves in and out on sea days only, but only if you sign the consent form.

    Kids 13 and older have their own teen lounges and can come and go whenever they like.

    Flexible Age Options

    If your child is on the older end of a group and feeling “over” the little kid games, Royal Caribbean is pretty flexible. Sometimes they group 6 to 11 year olds together, if there’s a smaller group of kids. In this case, an 11-year-old who finds the 6–11 room too young can move up to the older group if you sign a waiver. Staff will guide you on what’s best.

    Themes & Nighttime Fun

    Adventure Ocean goes all out with nightly themes. Expect things like:

    • Superhero night
    • Pirate night
    • Rockstar night
    • Sports tournaments
    • Glow parties
    • Arts & crafts tied to the theme

    Crafts, games, scavenger hunts, and story time all match the theme of the evening and the staff does an incredible job making it feel special.

    What Parents Should Know

    • Drop-off and pick-up is quick, especially once your child is in the system.
    • Sessions are free for all ages except the nursery.
    • Kids love it. Many parents report their children begging to go back every day.
    • You can check on your kids anytime, and staff will text you on your ship phone (or via app) if needed.

    Bottom Line

    Adventure Ocean is easy to use, flexible, and a huge highlight for kids. Sign up on day one, take a photo of the schedule, and let your kids dive into themed nights, games, crafts, and activities while you enjoy some grown-up time.

  • What Is the Royal Gathering on a Disney Cruise?

    The Royal Gathering is one of the most popular character experiences on a Disney Cruise. It’s a dedicated, reservation required, meet and greet where you get to meet several Disney princesses in one place, without the long, slow-moving lines you’d normally see in the parks. Think of it as a mini royal reception: each princess has her own spot, and your family moves from one to the next for photos, autographs, and the kind of warm, personal interactions Disney is famous for.

    The Royal Gathering typically includes characters like Cinderella, Tiana, Belle, and Rapunzel, although the exact lineup can vary by ship and sailing. Sessions are held in one of the ship’s large indoor spaces, and they’re included in your cruise fare, which makes it one of the best “free” activities onboard for families with younger kids or anyone who loves the princesses.

    The tricky part is that the Royal Gathering requires a reservation, and those spots disappear fast. Royal Gathering Reservations are bookable at midnight, 30 days before your cruise. For first-time cruisers, Royal Gathering reservations open at the same time as online check-in. Because availability is limited, it’s common for families to divide responsibilities at midnight: one person handles check-in to secure an early port arrival time, while another jumps straight into booking the Royal Gathering.

    If you’ve never done it before, don’t worry, the experience runs smoothly, the lines move quickly, and the princesses take their time with every child. For many families, it ends up being one of the most magical, heart-melting moments of the entire cruise.